Sorry for downtime of the blog for the past week. I actually didn’t notice it until Thursday. So what happened?
I was on an extremely cheap host. I got a deal for US$50/yr on WebHostingPad for a hosting plan that has unlimited space and bandwidth earlier last year. Turns out, not only are their services super bad (once I wrote an essay on how I want a feature to be enabled, and it is not a super ridiculous request either. It’s like standard on all servers. But then, all they replied was “Sorry, there is a security problem involved.”), server quality not as good as they had promised, and most of all, they charge people without consent.
There were absolutely no hint of when the hosting will expire in the admin panel, and you know, why would you remember what time exactly you purchased a product last year? One day morning, when my mom reads her credit card statement, she shocking finds a US$88 bill from the company. We were both shocked. Not only did they charge without my consent, the price was also way off from what they promoted on the website (US$66).
I quickly sent them an email regarding what’s happening. They said it’s the company’s regular procedure to renew users’ accounts automatically to avoid data loss. I can only cancel within the first seven days of the payment with handling charges of US$25. BS. What happened to the 30-day-money-back-guarantee? You could have sent an email saying your account is going to expire one month earlier so that we can make backups – that’d have been much more useful. In addition, they say they’ll return the difference if I ask for it. So what, customers will need to pay more if they don’t ask?
I told my mom what happened, and my mom got SO angry. She called the bank up and asked them to cancel the transaction. At the same time, I started backing up the site in case they decided that I was too annoying. I finished the files backup, was almost going to backup the database… but then something distracted me away, and I didn’t complete the backup. I thought I had, but I realized I don’t have anything when they finally suspended my account Monday. I guess it must be the bank doing something.
While I was panicking, not knowing what to do, Jonathan, a friend of mine, found my site in Google Cache! (Basically Google stores pages’ data into its local servers so that they can access it quickly) Thanks to Google Cache, I was able to grab all the posts back. However, Google was so freggin fast when it comes to caching my blog (not others, such as TechCube), so that by the time I was going to restore all the comments, Google Cache deleted those old cached pages already.
So, the moral of the story: WHEN YOU CHOOSE A HOST, CHOOSE A RELIABLE ONE. NEVER CHOOSE WEBHOSTINGPAD or anything that SOUNDS like a good deal.